Address :
2 Swansea Street, Dunedin
Phone :
0800 292 534
Category :
Bicycle shops

Favorable Reviews

TheZoo

Just got myself a new mountain bike (they have got Specialized bikes now which are awesome) from these guys and the service was superb! Nothing was a problem and were more than willing to alter set up to suit what I was after. Also really encouraged me to try before I bought, they were genuinely interested in me getting the right bike for me rather than just selling me whatever they could. All this and great coffee as well !!.

Can't help but recommend these guy, they really do care about what they sell people.


Posted By: regarding Cycle Surgery

TheZoo

Took my bike in - the pedals went round but the wheel didn't (yes the chain was on!!!). I was sure it would need a new free wheel hub on the back and they advised the same. Picked the bike up and only cost a bit of labour. Turned out the hub was just poorly designed and just fill of mud. They could easily have just replaced it and made a packet on the labour and parts. Good on you guys for honesty and fair charging.


Posted By: regarding Cycle Surgery

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Critical Reviews

mick-buckley

Some members of our group rented bikes from Cycle Surgery while riding the Otago Rail Trail. The bikes were fine and the service was good. Unfortunately we were extremely disappointed with a member of staff at the Middlemarch Branch. He completely mis-described the cycle from Middlemarch to Pukerangi, making it seem much harder than it actually is. His tales of accidents and broken bones in front of our children meant we ended up paying him four times $30 for bike-plus-child transfers. I'm sure this was great for his business but it left us feeling ripped off.


Posted By: regarding Cycle Surgery

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  • My Review

    Some members of our group rented bikes from Cycle Surgery while riding the Otago Rail Trail. The bikes were fine and the service was good. Unfortunately we were extremely disappointed with a member of staff at the Middlemarch Branch. He completely mis-described the cycle from Middlemarch to Pukerangi, making it seem much harder than it actually is. His tales of accidents and broken bones in front of our children meant we ended up paying him four times $30 for bike-plus-child transfers. I'm sure this was great for his business but it left us feeling ripped off.

  • Cycle Surgery - Specialized & Great Service

    Just got myself a new mountain bike (they have got Specialized bikes now which are awesome) from these guys and the service was superb! Nothing was a problem and were more than willing to alter set up to suit what I was after. Also really encouraged me to try before I bought, they were genuinely interested in me getting the right bike for me rather than just selling me whatever they could. All this and great coffee as well !!.

    Can't help but recommend these guy, they really do care about what they sell people.

  • Cycle Surgery

    Took my bike in - the pedals went round but the wheel didn't (yes the chain was on!!!). I was sure it would need a new free wheel hub on the back and they advised the same. Picked the bike up and only cost a bit of labour. Turned out the hub was just poorly designed and just fill of mud. They could easily have just replaced it and made a packet on the labour and parts. Good on you guys for honesty and fair charging.

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