House of Kavina Dunedin's largest Bridal Specialist Boutique
For that most special of days, you need someone you can truly rely on. That’s why at House of Kavina your special day is our special day too.
 
Peerless Beauty, Timeless Elegance
 
We’ll help you fulfil your dream of matchless bridal beauty on your wedding day. Whatever your bridalwear anxieties, our experienced team are past masters at putting you at your ease, guiding you through the process of making your personal dreams a gorgeous wedding day reality!
 
Touch, Feel and See Your Dress On
 
At House of Kavina we know just how important it is for you to feel 100% happy about your bridalwear choices - and that’s why we carry one of the south’s most extensive ranges of high-end stock for you to try out. No matter your body shape, no matter your dreams and desires, we’ll find or make a gown especially for you, ensuring serene, confident wedding day happiness. Let our talented team of on-site bridal specialists work closely alongside you from start to finish, and craft the head-turning gown you’ve always dreamt of!
 
Everyone Deserves Their Dream Wedding
 
We’re not here to judge. This is your special day, and House of Kavina is here to help make it a day you’ll always remember – for all the right reasons! Tirelessly friendly and approachable - and with an flair for bridalwear at all price points that’s second-to-none - our team will make the process of looking your best for your big day the absolute pleasure you deserve...
 
Come see us soon at 335 South Road, or call 487 6497 for service.

Address :
335 South Road, Caversham
Phone :
03-487 6497
Hours :
Monday - Friday : 09:00 am - 05:30 pm
Saturday : 10:00 am - 02:00 pm
Category :
Bridal shops

Favorable Reviews

nicky-hunt

My initial experience with House of Kavina wasn't that great. I went in with my Bridesmaids quite excited as it was my first Wedding dress shop experience. The assistant Lyn informed us that they were very busy and without an appointment we couldn't look at dresses. We felt a bit silly like we had been told off (!) but scheduled an appointment for later that day. We were the last appointment of the day and it was a little was a bit disappointing as we felt like we were a bit of a burden. At one point said she hadn't had a break all day and couldn't do up the dresses the whole way as her hands were sore... We offered her to have a rest but then one of the bridesmaids joked "and she hasn't even got the ring yet, imagine what a bridezilla she will be when she gets fitted then" which was funny for us as obviously not true but perhaps the last straw for Lyn!
Anyway, I just think perhaps she shouldn't have scheduled us and we would have been better off coming back another day as she was a bit reluctant to provide me with the type of dress I wanted (I had a picture) and kept showing me dresses that were a different style. This was ok as I did need to see how they looked but after 4 it was annoying. That said, I did find my dream dress and ended up going back and buying it a week later but that was after going to 2 other stores and getting amazing service but they couldn't match the dress. This was in April 2013.

So, yesterday (30th October) I went back for my fitting and had a completely different experience. At one stage I had 3 ladies helping me with the fitting and they were all amazing. The alterations were done within hours, they deducted the price of a sash from the fitting because I decided I didn't like as much as when I bought it in May, they were professional and just lovely. Thank you very much Hilary and the rest of the team who did a brilliant job altering my dress.


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jesskerin

Brilliant service, really enjoyed the whole experience especially dealing with Tansy. She was so friendly and honest, I was really happy with my choice of dress! I will send some photo's...


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nicola-lormans

I got married in April 2013 and my original dress fell through. When I went to House of Kavina in February desperate to find my dream dress, I got it and more! The wonderful ladies picked out a dress for me to try that didn't look like anything exciting on the rack and I was unsure whether to try it but was assured it would look great. It turned out to be exactly what I wanted, fitted, lacy with a lovely vintage feel. I got sooooo many compliments on it!!

Had it not been for the expertise of Hilary and her friendly staff I would have walked right past "the one". Their service was exceptional, my dress had to be adjusted slightly which was no trouble for them to do and on the day it was perfect.

I would recommend House of Kavina over the other stores in town. Well done and thanks for helping make my big day even more special!


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hayley-henshaw

Had a really great time picking out my wedding dress. As I left things a bit late, I was informed I would have to buy off of the floor. Hilary was great at selecting dresses that would fit my bigger size as well as encouraging me to not see size as an issue. At the end of the sale, she gave me a big hug. I am looking forward to seeing her again for the final sizing session. The pricing of the dress was within my budget and looks great.


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kate-aitken

Fantastic Service! Tansy picked the perfect dress out for me straight off, i cant believe how easy it was to find the perfect one. Thank you so much!


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Critical Reviews

aleisha-christey

I made a trip from Invercargill to Dunedin to buy my wedding dress. Had visited one other boutique before house of Kavina. I was with my Bridemaids. We weren't informed of the charge on trying on dresses until the half way through. Wasn't really convinced on my dress but could till that Lyn was ready to go home. She wasn't listening to what I was looking for. Even the dress maker out back come out to see what was happening and could tell I wasn't liking any of the dresses she was putting me in. Told Lyn she wasn't listening to me. Rushed me into buying my dress cause they were closing. Wasn't told about refund policy. Have now got another dress which I love and HOK wont return. When rang to return I was informed of refund policy and that I would've seen it in contract. I didn't have a contract. I wouldn't recommend Lyn.


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renee-freeman

When you spend a lot of money on a wedding dress you expect great service and no hidden costs that was not I got from House of Kavina, very disappointed.


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dellece-brown

I will not write a review because in the end I was very disappointed with the way I was treated.


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  • Mixed review

    My initial experience with House of Kavina wasn't that great. I went in with my Bridesmaids quite excited as it was my first Wedding dress shop experience. The assistant Lyn informed us that they were very busy and without an appointment we couldn't look at dresses. We felt a bit silly like we had been told off (!) but scheduled an appointment for later that day. We were the last appointment of the day and it was a little was a bit disappointing as we felt like we were a bit of a burden. At one point said she hadn't had a break all day and couldn't do up the dresses the whole way as her hands were sore... We offered her to have a rest but then one of the bridesmaids joked "and she hasn't even got the ring yet, imagine what a bridezilla she will be when she gets fitted then" which was funny for us as obviously not true but perhaps the last straw for Lyn!
    Anyway, I just think perhaps she shouldn't have scheduled us and we would have been better off coming back another day as she was a bit reluctant to provide me with the type of dress I wanted (I had a picture) and kept showing me dresses that were a different style. This was ok as I did need to see how they looked but after 4 it was annoying. That said, I did find my dream dress and ended up going back and buying it a week later but that was after going to 2 other stores and getting amazing service but they couldn't match the dress. This was in April 2013.

    So, yesterday (30th October) I went back for my fitting and had a completely different experience. At one stage I had 3 ladies helping me with the fitting and they were all amazing. The alterations were done within hours, they deducted the price of a sash from the fitting because I decided I didn't like as much as when I bought it in May, they were professional and just lovely. Thank you very much Hilary and the rest of the team who did a brilliant job altering my dress.

  • poor communication, rushed service

    I made a trip from Invercargill to Dunedin to buy my wedding dress. Had visited one other boutique before house of Kavina. I was with my Bridemaids. We weren't informed of the charge on trying on dresses until the half way through. Wasn't really convinced on my dress but could till that Lyn was ready to go home. She wasn't listening to what I was looking for. Even the dress maker out back come out to see what was happening and could tell I wasn't liking any of the dresses she was putting me in. Told Lyn she wasn't listening to me. Rushed me into buying my dress cause they were closing. Wasn't told about refund policy. Have now got another dress which I love and HOK wont return. When rang to return I was informed of refund policy and that I would've seen it in contract. I didn't have a contract. I wouldn't recommend Lyn.

    Business Response

    Thank you for the feedback and while disappointed with the content, as the owner of House of Kavina (HOK), I sincerely appreciate your response that will help us improve our overall performance.
    Regretfully the team member mentioned is no longer with HOK so we’re unable to verify the experience you refer to. Therefore I would appreciate the opportunity to contact you direct in the coming week to discuss your feedback in order to ensure no repeat experience arises.
    Regards Hilary Samuelson.

  • Very happy :)

    Brilliant service, really enjoyed the whole experience especially dealing with Tansy. She was so friendly and honest, I was really happy with my choice of dress! I will send some photo's...

  • Wonderful Experience

    I got married in April 2013 and my original dress fell through. When I went to House of Kavina in February desperate to find my dream dress, I got it and more! The wonderful ladies picked out a dress for me to try that didn't look like anything exciting on the rack and I was unsure whether to try it but was assured it would look great. It turned out to be exactly what I wanted, fitted, lacy with a lovely vintage feel. I got sooooo many compliments on it!!

    Had it not been for the expertise of Hilary and her friendly staff I would have walked right past "the one". Their service was exceptional, my dress had to be adjusted slightly which was no trouble for them to do and on the day it was perfect.

    I would recommend House of Kavina over the other stores in town. Well done and thanks for helping make my big day even more special!

  • Not impressed

    When you spend a lot of money on a wedding dress you expect great service and no hidden costs that was not I got from House of Kavina, very disappointed.

    Business Response

    Hi Renee,
    Further to the feedback on your experience in recent dealings with our business, We sincerely take this matter very seriously. We have discussed your experiences here as a team and have taken steps to improve our systems and service standards to best ensure all client expectations are met when and wherever possible.
    Yours faithfully,
    Sincerely Hilary Samuelson

  • Great experience

    Had a really great time picking out my wedding dress. As I left things a bit late, I was informed I would have to buy off of the floor. Hilary was great at selecting dresses that would fit my bigger size as well as encouraging me to not see size as an issue. At the end of the sale, she gave me a big hug. I am looking forward to seeing her again for the final sizing session. The pricing of the dress was within my budget and looks great.

  • Loved it!

    Fantastic Service! Tansy picked the perfect dress out for me straight off, i cant believe how easy it was to find the perfect one. Thank you so much!

    Business Response

    Firstly, thank you so much for taking the time to share your experience. We
    are thrilled to hear you enjoyed your experience of dealing with us at
    House of Kavina. It is always wonderful to get feedback about our staff, we
    are proud of our team and are thrilled to hear you speaking highly of them
    as well. I will be passing on my congratulations and gratitude to
    Tansy - she will be so pleased . Thanks for the feedback. Don't forget to send us in your favorite wedding image, this can be done through email or you can post on to our Facebook page at https://www.facebook.com/HouseofKavina.
    We would love it if you could pass on your positive experience to friends and family. Have a truly magical wedding day Kate!

  • House of Kavina

    I will not write a review because in the end I was very disappointed with the way I was treated.

    Business Response

    Hi Dellece, as the owner of House of Kavina,I sincerely take this matter very seriously in regards to your feedback. Therefore I would sincerely appreciate the time to discuss direct with you about what occurred in order to both potentially amend any issues you had plus also work to avoid any repeat client experience. If it is OK with you, I will contact you ASAP to discuss this matter further. Thanks again for bringing this issue to our attention.

  • I love my wedding dress!!

    The lovely ladies at House of Kavina helped me find my dream dress! They were really patient and let me try lots on.. until I found the one that made me feel like a Princess! I could have easily walked out with 1 of 3 dresses that I loved! Thanks so much for making one of the hardest parts of planning a wedding so simple! Sarah xx

    Business Response

    Firstly, thank you so much for taking the time to share your experience. We
    are thrilled to hear you enjoyed your experience of dealing with us at
    House of Kavina. It is always wonderful to get feedback about our staff, we
    are proud of our team and are thrilled to hear you speaking highly of them
    as well. I will be passing on my congratulations and gratitude to
    The Team. Thanks for the feedback. If you haven't already sent us in
    your favorite wedding image or story we would love to see them! Send us an
    email or post on to our Facebook page at
    https://www.facebook.com/HouseofKavina. We would love it if you could pass
    on your positive experience to friends and family.

  • Perfect experience finding the perfect dress!

    I cannot speak highly enough about my experience at House of Kavina, particularly because every staff member made my mother and I feel so welcome. They were professional, helpful and accommodating, and honest in their opinions, but also gave us space and time to ourselves to mull over what we thought of each dress. It was a really comfortable, relaxed and fun experience. They also have a great selection of dress styles and sizes. To top it off, I found my perfect wedding dress there!

    Business Response

    Firstly, thank you so much for taking the time to share your experience. We
    are thrilled to hear you enjoyed your experience of dealing with us at
    House of Kavina. It is always wonderful to get feedback about our staff, we
    are proud of our team and are thrilled to hear you speaking highly of them
    as well. I will be passing on my congratulations and gratitude to
    The Team. Thanks for the feedback. If you haven't already sent us in
    your favorite wedding image or story we would love to see them! Send us an
    email or post on to our Facebook page at
    https://www.facebook.com/HouseofKavina. We would love it if you could pass
    on your positive experience to friends and family.

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