I hear the Esplanade restaurant has been closed till Tuesday and it has a D rating on their door. Going by the mixed comments on here maybe they should of taken notice of their customer feedback, we have been telling them to pick up their act for ages now. Take note other businesses... your customers opinions can really help to guide you in the right direction.
Went to the Crown Mill restaurant for a function last weekend. To my surprise i hadnt noticed the huge orange old building on the corner of princess st & manor place before but what a beautiful building it was.
Also to find out they were running a full restaurant in a front room whilst we enjoyed the fuction in the rear room.
I found the staff not only seemed to be enjoying their work but looked good in (what i was told) their new uniforn.
I feel like i would like to give some sort of constructive critisism but honestly cant find anything to fault.
The food was brilliant, i also heard they had new chefs in.
The wait time was reasonable & the environment was perfect.
The person running this place deserves 5 stars!
I went there to have Yum Char for lunch with 3 other people. When we oredered there were only a couple of other people in the restaurant. About 10 minutes after we ordered, a group of appox 15 Chinese people plus another 2 Chinese couples came in & ordered. After we'd been there without food for 20 minutes, they started serving a large number of dishes to the big table & also brought out food to the couples that had come in after us. After waiting for 25 minutes, we asked the waitress how long our food would be as we had to get back to work. She seemed unconcerned but said she would check with the kitchen. After waiting a total of 30 mintues after ordering, we walked out without ever receiving our food. We were disgusted with the lack of service & the staff's obvious preference towards the Chinese diners. I would not reccommend this restaurant to any lunch time diner as they are obviously not concerned with customer service
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