I phoned from the North Island to order a Heater for my son studying at the University. Not owning a car he walks the 4 km to Uni and back. I do a fair bit of online shopping and was very disappointed that the staff member did not advise the heater is not available in the Dunedin store. It is now extremely cold in the room my son rents and I could have him a heater deliverd in the next day had I phoned another supplier!!! The heater as advertised on the website at Briscoes was ordered from a West Auckland branch! Never was this mentioned that it would take a week before it would reach its destination. I will think twice before I ever shop from them again.
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