I called Appliance King to fix the latch on my dishwasher, and received exemplary service up until yesterday, when I was called by their Debt Collection agency because I hadn’t paid my bill. The thing was, the bill isn’t due till today!
“Times are tough” was the reason given for the call. As a new customer, I did not appreciate being treated like a defaulter, and will not be using AK again in the future. This is no way to treat new customers. This is a shame, given the repair service was so good.
For the record – I had set up an auto bill payment a week ago, set for the evening of the 5th of October. Times are tough, and one doesn’t pay their bills before the due date!
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