As a semi-literate (Rene might find that description excessive?) computer user I have found his help amazing!
He explains patiently, and as often as we both deem necessary, and giving me time to make notes!
I am encouraged to phone with any problem, however small, and he makes sure I understand what I need to do.
I really appreciate his help, so readily given, which gives me more confidence.
Very many thanks.
Rene is very patient and tolerant, he explains what is needed clearly and concisely.even though my computer is slow and temperamental! I could not manage without his help. Thank you Rene